Welcoming, safeguarding and taking care of others is at the very heart of what we do and who we are. The health, safety and well-being of our staff, guests, owners and partners remains our top priority as the world goes through this unprecedented crisis.
Accor has been prioritizing the safety of its guests on a daily basis for more than 50 years, thanks to our high standards of hygiene and cleanliness applied by all our brands around the world. Due to the Covid-19 pandemic and to ensure the safety of our clients and employees as hotels reopen, we have elevated those norms even further by launching a unique cleanliness and prevention label: ALLSAFE.
We care about each and every guest in our hotel. Comfortably safe is how we roll!
The ALLSAFE global cleanliness & prevention standards have been developed with and vetted by Bureau Veritas, a world leader in testing, inspections and certification to allow hotels welcome guests and teams with the highest standards.
Precautions we are taking to make sure you feel safe and comfortable in our hotel
* The whole team is wearing protection masks and gloves. The reception area is protected by see-through glass and receptionists behind the glass can wear only gloves while serving one customer at a time.
* All our team members are trained to keep distance of 2 meters from each other and our guests and to practice hygiene by washing and disinfecting their hands regularly.
*Extra disinfection of the most frequently touched guest room areas – light switches, door handles, TV remotes, thermostats and more.
*Intensive disinfection of most frequently touched common rooms areas – door handles, elevator buttons, public bathrooms as well as lobby, meeting rooms, restaurant, bar and breakfast areas.
*Hand sanitizers available in lobby and restaurant area. One-time gloves and masks available for guests on request.
*The reception area is protected by see-through glass and receptionists wearing gloves while serving one customer at a time.
*Every room card is disinfected and used cards will not be used again for at least 72 hours.
* In the bar and restaurant all the common and frequently used areas are disinfected every two hours. Menus and tables disinfected after every guest.
We thank all our guests for respecting barrier gestures in the hotel.
Tel. 699 4499
Juhkentali 28, 10132 Tallinn